Refund Policy
At Nanobics, we are committed to delivering exceptional value through our quantum computing, nanotechnology, bio-optimization, and esoteric research services. We understand that our advanced technologies represent significant investments, and we stand behind the quality of our work.
Our Commitment to Satisfaction
We employ quantum-level precision in our service delivery and maintain the highest standards of excellence. Our refund policy reflects our confidence in our services while ensuring fairness to our clients.
Refund Eligibility
Refunds may be considered under the following circumstances:
- Service Non-Delivery: If we fail to deliver agreed-upon services within the specified timeframe without valid justification
- Technical Failures: If our quantum computing systems or nano-fabrication processes fail to meet documented specifications
- Consultation Services: Within 48 hours of initial consultation, if no proprietary information has been shared
- Research Services: If preliminary research phase (first 30 days) does not meet agreed milestones
Non-Refundable Services
The following services are generally non-refundable due to their nature:
- Completed Quantum Computations: Once quantum calculations are performed and results delivered
- Bio-Optimization Protocols: After personalized protocols have been developed and shared
- Nano-Material Fabrication: Once production has commenced
- Esoteric Research: After consciousness mapping or metaphysical analysis is conducted
- Intellectual Property Transfer: Once proprietary algorithms, designs, or formulas are shared
Refund Process
To request a refund:
- Submit Request: Contact our Quantum Support team within 30 days of service delivery
- Provide Documentation: Include transaction ID, service agreement, and detailed explanation
- Review Period: Allow 5-7 business days for our team to review your request
- Resolution: We will either approve the refund, offer alternative solutions, or provide detailed explanation for denial
- Processing: Approved refunds are processed within 14 business days
Partial Refunds
We may offer partial refunds in cases where:
- Services were partially delivered or completed
- Client terminates engagement after commencement but before completion
- Modifications to original scope result in reduced deliverables
- Force majeure events prevent full service delivery
Subscription Services
For ongoing subscription services:
- Monthly Plans: Cancellable anytime with no refund for partial months
- Annual Plans: Pro-rated refunds available within first 30 days
- Quantum Computing Credits: Unused credits expire as per agreement terms
- Research Partnerships: Subject to specific contractual terms
Special Circumstances
Bio-Optimization Services: Given the personalized nature and health implications, refunds for bio-optimization services require medical documentation and are subject to review by our medical advisory board.
Quantum Research Projects: Long-term research projects follow milestone-based refund structures as outlined in individual contracts.
Custom Development: Bespoke solutions and custom development work are evaluated case-by-case based on deliverables completed.
Dispute Resolution
If you disagree with our refund decision:
- Request escalation to senior management
- Provide additional documentation or evidence
- Consider mediation through our third-party arbitration service
- Final disputes are resolved according to our Terms and Conditions
Quality Guarantee
While refunds are our last resort, we offer:
- Free revisions within scope for unsatisfactory deliverables
- Additional consultations to ensure understanding and satisfaction
- Alternative service options that may better meet your needs
- Credits toward future services in lieu of refunds when appropriate
Contact for Refund Requests
To initiate a refund request or discuss concerns:
Nanobics Quantum Support
Email: refunds@nanobics.com
Quantum-Line: +1-888-QUANTUM (Option 3)
Response Time: Within 24 hours (business days)
Policy Updates
This refund policy may be updated to reflect changes in our services or legal requirements. Significant changes will be communicated to all active clients. The policy in effect at the time of purchase governs any refund request.
We value your investment in our cutting-edge technologies and are committed to ensuring your satisfaction. Our team is always available to discuss concerns and work toward mutually beneficial solutions.
